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The Brant Haldimand Norfolk Catholic District School Board is committed to effective, regular and timely communication between the home and school. To improve the quality and level of communication, we use an electronic notification system called School Messenger – Communicate.

About Communicate


  1. Allows parents to select when and how they will receive information from the school.
  2. Enables the school to send out emergency messages directly to cell phones, email accounts and home phones (depending on the selections the parent/guardian makes in the system).

School Messenger – Communicate is easy to use, has built in help, and offers two ways to use the service. Pick the method that works for you!

Managing Your Information and Preferences - 2 Easy Ways


  • Before you use the web or App methods to manage your information, you must first set up a School Messenger account using the email address on file at the school.
  • It is important to remember that when you set up your School Messenger account, the email address that you used must be the one on file at the school. If it is not, your account will not be associated with your child.
  • If you are a BHNCDSB employee and have an email account, you must use a different (personal) email account for School Messenger.
  • Each parent/guardian can have their own School Messenger account and manage their own preferences.

Managing Your Communicate Preferences

  1. Using a common browser, visit OR Using your smartphone, download and access the APP (search for ‘schoolmessenger‘).
  2. Choose SIGN IN.
  3. Enter your Email address. (This MUST be the address on file at the school.)
  4. Enter your Password.

Now you will be able to update family information including:

  • phone numbers and addresses
  • emergency contacts
  • how you would like to receive communications (newsletters, emergency notifications, etc.)


School Messenger - Communicate offers text messaging as a method of parent/guardian notification. This can be especially important in the event of a school emergency. How and what you receive via a text message is totally up to you!

In order to receive text message notifications, you must ‘opt-in’ by signing up for the service. Remember, the cell number that the school has on file for you is the number that the text messages will be sent to. If you ‘opt-in’ from a cell phone number that is not on file, you will not receive text message notifications.


• Text messages from your school or the Board will come from 978338. We recommend that you add this number to your contact list in your cell phone with the name BHNCDSB. This way the caller ID feature on your cell phone will show that the message is from the Brant Haldimand Norfolk Catholic District School Board or a school of the Board.

Signing Up for Text Messages

  1. From a cell phone that is linked to you on file at the school text the word ‘Join to 978338. You will receive confirmation that you have joined. Message/Data rates may apply depending on your provider and plan.
  • For text message assistance, text the word ‘Help’.
  • To stop receiving text messages, text the word ‘Stop’.

For more information, please view our School Messenger - Account Setup or Safe Arrival Factsheets.